Your Coffee Queries, Answered
Embarking on a coffee journey with Onelion and have some questions brewing? We've got you covered. Our FAQ section is like a coffee guide, filled with answers to the questions our community asks most often. If you can't find what you're looking for, remember, we're just a contact form away. After all, every great coffee conversation starts with a question. Let's start brewing yours.
General Queries
At Onelion, our coffee is more than just a brew; it's an experience. We meticulously source beans from the finest regions, ensuring a blend of rich aroma and unparalleled taste. Our commitment to sustainability and traceability means every sip is a journey of luxury, responsibility, and authenticity.
Our quest for the perfect brew is endless. We frequently explore and experiment, introducing new blends and flavors to delight your palate. Stay tuned to our announcements; a new coffee adventure is always brewing at Onelion!
To preserve the symphony of flavors in our coffee, store it in a cool, dry place away from direct sunlight. Use an airtight container to maintain its freshness and aroma. Remember, our coffee is a delicate dance of flavors, and it deserves tender care.
Absolutely! Onelion coffee makes for a perfect gift, wrapping the recipient in a warm embrace of rich flavors. Simply select the 'Gift' option during checkout, and we'll ensure it's presented with all the elegance and care it deserves.
Shipping & Delivery
Your coffee begins its journey to you almost immediately. Typically, we dispatch orders within 24-48 hours, ensuring that the freshness and aroma are locked in when it reaches you.
Your Onelion coffee embarks on its voyage to you swiftly, typically gracing your doorstep within a harmonious span of 2 to 4 business days.
Indeed, for those moments when you crave the Onelion symphony a tad sooner, we present the Swift Serenade Option. By opting for our fast shipping at a mere addition of $3, your brew reaches you with an accelerated tempo.
Currently, our melodies of flavors dance primarily across Singapore. However, we're always looking to share the Onelion experience globally. Keep an eye out for updates on international shipping!
Of course! Once your coffee is on its way, we'll provide you with a tracking number. This way, you can anticipate its arrival and prepare to embrace the Onelion experience.
At Onelion, your satisfaction is our top note. If our blend didn't strike the right chord, please let us know. We'll work with you to find a solution, whether it's a different blend or a refund.